View Full Version : Need advice, please read, kinda long


Nocturnal
01-20-05, 12:15 AM
Why can’t I just do my call center job? There are others out there where I work happily being verbally abused for most of their day. They take roughly at least 80-100 calls daily. Most of the time its irate callers *****ing and complaining telling them to go **** themselves.

These guys are making a lot of money. However the money doesn’t even phase me. I don’t want to be verbally abused for eight hours a day for $17.00 an hour. It doesn’t phase me at all that I can make $17.00 an hour if I just listen to these people ***** and complain and yell at me.

The main reason is this, I think:

If someone was to tell me **** you in person, I’d tell them **** you back and I would be furious and probably end up in a fist fight.

These people that I know, they wouldn’t harm a bug, not even an ant. If someone told them **** you in real life they’d just ignore it and say well thank you ******* and walk away. Myself, I couldn’t, I’d ****ing tell them straight up **** you too *****.

I’ve had this attitude my entire life since I was picked on a lot in school and eventually just learned to hold my own ground and fight when it came down to that.

I think my upbringing is holding me back from becoming a better person. I think I should be able to take these irate customers and just laugh at them however I can’t. Why?

It makes me miserable being at work listening to these idiots talk **** to me for eight hours a day even though I’m getting paid rather good.

I would rather try to attempt to finish my college degree which I am half way through and then try and find something in my profession.

Am I wrong?

I’ve already sought out psychiatric help from my psychiatrist. He just told me, bottom line is: some people are cut out for the job, others aren’t, go and find something that will make you happy.

So what do you say about this?

CLARIFICATION: I WORK AT AN IN-BOUND CALL CENTER MEANING I MAKE NO OUT BOUND CALLS!

Coral Rhedd
01-20-05, 12:23 AM
You won't like what I have to say. If someone you did not want kept coming uninvited to your home, what would you say? Especially, what would you say if you had specifically asked them not to come?

I am on the "Do Not Call" list and I still get calls. It is only human to resent this. I do not curse at people but I interrupt them and tell them immediately to take my number/name off their list and then I hang up.

Why don't you find work you can be happy doing?

Nocturnal
01-20-05, 12:27 AM
You won't like what I have to say. If someone you did not want kept coming uninvited to your home, what would you say? Especially, what would you say if you had specifically asked them not to come?

I am on the "Do Not Call" list and I still get calls. It is only human to resent this. I do not curse at people but I interrupt them and tell them immediately to take my number/name off their list and then I hang up.

Why don't you find work you can be happy doing?
Thanks but I work at an in-bound call center meaning you call me, not the other way around.

cameron
01-20-05, 01:15 AM
Nocturnal, did you get my message??? I have advice for you! I used to be in the SAME situation as you!! that is why I want you to PM me. Do you know how to do it? look, the bottom line is you're ADD!!! have you read books about ADD?? addult add?? ONE of many symtoms is ANGER/impulsitivity problems...sounds like to me you have this issue as part of the ADD..I know I have it BIG time and its cost me several jobs. I have some more comments for you regarding you're situation. Please PM me...I would like to try to help you.

chameleon
01-20-05, 04:32 AM
Umm...excuse me but...isn't it natural to hate a job where people call you up and cuss at you all day? Why should you be okay with that? Why do you feel that it shouldn't bother you to be abused? ....Oh! The $17 an hour?? Well....that doesn't change the words they're yelling at you does it? Your co workers can take it because they're different from you (and me), you shouldn't try to be like them, you should get the heck outta there, it's damaging you. If it feels like abuse to you, it's damaging you.
Again I reiterate - I think you're confused....getting cussed at should bother you. Not worth the $17 hun. Consider the therapy bills you'll have to pay to try to overcome the self esteem bashing. ;) And to me, verbal abuse is much worse than physical abuse. It goes in deep and stays. Would you go to work and get pummelled every day for $17 an hour?? Your 'Verbally Abuse Me' job is even worse.
My little opinion anyway...

...Daria
01-20-05, 05:05 AM
you know.. call centers are not too hard.. but believe me .. boy does it take patience.
I actually worked in the National Call Center here in Ga for Cingular Wireless for more than 2 years. I actually love that type of atmosphere. Lest I say it does not appeal to my intellect when someone calls and tries to get thier frustrations out on me. I learned to do my best.. when it done... I know how to be ok...... No fun but hard work is always the dilema. Have you found any good feedback so far on the forums? would like to know where you stand about now.

cameron
01-20-05, 12:50 PM
Noctournal, I guess Chariasmadream does NOT have Impulsitivity/Anger issues..LOL!! most women are a lot more patient and willing to go with the flow than men are...most men in my opinion are not cut out for the Call Center environment who have ADD. The Call Center environment(either In-bound or outbound) is one of the worst places I think a person can work who has ADD. It was a utter nightmare for me when I worked there. I almost went postal a few times(don't think I will share the same story on here as I did with you in private Nocturnal..:)!!

...Daria
01-20-05, 01:09 PM
Oh I have such a problem with not keeping myself busy so I guess the Call Center job for me helps.. even though I do blow off alot of steam during break.. but it keeps all my realities outside my head that can bring me to a new level of depression and lows during my usual days