tudorose
09-09-03, 04:52 AM
I'm in a return to work program after being off for 5 months coz of an armed hold up and I'm in a new location. I get really stressed before I have to go. I have to catch the bus instead of drive and it's stressing me out. I keep worrying that I'm going to miss the bus but I can't seem to make myself move any faster. Once I'm on the bus I'm OK but it's getting there. I end up yelling at my family for getting in my way and not moving fast enough when I have to do something for them (like my ADD daughter's hair). When I'm there, I find I am getting quite tired coz it's all an intense learning experience. In my previous job as a teller I could talk and talk to people all day and that kind of relieved some of the intensity. I think it's a good place to work, I'm just having trouble adjusting to everything new and I can't organise myself out of a paper bag. Any tips?
Oh my goodness! I have actually been in your shoes! I used to be a vault teller, and we were robbed of a million dollars (two of the guards were killed) and we lost our insurance. Then my company was bought out by another bank, With all the different rules and regulations. Oh was it ever confusing.
First of all, understand you are in a new situation. Take a deep breath, you have been in new situations before and you made it through each one. If you can get a notebook or some post-its that can help. You probably aren't the only one going through this. Second, take another breath. You are skilled at what you do, have faith in them. Write a list of the steps to any procedures you have to do.
Part of what you are feeling is a fear of forgetting something. So write it down and the fear goes away. I won't say don't worry, but I will say, its going to get better. Change can through anyone into a loop and Adders are no exception. Take care and I hope things work out for you. :)
sleepzalot
09-09-03, 06:51 AM
I used to be a teller as well. The sad part of being a teller these days in OZ is that it used to be a great job where you could talk to the customers; whereas now it seems to be all about targets; cross selling; quota's upselling etc.
Take as many notes as you can; and then when you get home; write those notes up into some sort of quick-guide to being a teller. Just the process of writing it up helps the memory process.
As for rushing around in the morning. Try and organise as much the night before so that you need to do less in the morning which may help.
Let your husband know that with your ADD, you find it harder with learning and as such; this new position is stressing you in the mornings. See if you can work out a way where he can be gently supportive in the mornings as well maybe.
Sleepz
tudorose
09-09-03, 10:01 PM
Thanks,
I guess I have just been so used too being a really competent teller that I kind of feel lost in the drawdowns area and not knowing what I'm doing. I will write things down and I will get as much done the night before. I have OCD as well so I'm not too good with change.