turbofish
07-11-06, 08:07 PM
I know, I usually hear it the other way but I don't think its that way for me.
Today was a good [bad] example:
I had this appointment with this guy for two weeks but 2 hours before the appointment, his secretary calls to cancel. I've been up since 4 am [I can't rest when something is on my mind] making all of the last minute preparations as well as a few distractions [too many self inflicted projects] and well, I was upset so I called back:
Me: "You mean after making this appointment two weeks ago you cancel just 2 hours before the set time?"
Her: "We didn't know the owner was going to die today"
Me: My mind had already turned several different directions. My first thought was I was acting like a jerk when there was obviously an upsetting situation going on in the office. Second thought, I have got to reverse my reaction. I know, how about some levity. Third thought, instantly a series of jokes filled my head. Remember the one about where management post valid excuses for missing work? 'We need at least two weeks prior notification for valid bereavement time off for immediate family members, one week if the death is yourself'. All of this took place before she finished with her sentence. My reply:
"Didn't he give you at least a weeks notice prior to his death?"
If I could reach through my cell phone and pull back the words, I would of tried. Maybe I could of if it was a land line [cord I could grab].
Her: "We appreciate your sensitivity"
Instantly, I started apologizing.
I was walking around the building [big building - think better when I'm moving] when this happen, then I sat down for a few seconds, not remembering the rain storm that just took place a few hours before that. Wet seat. Not only did I feel like one, I looked like one [figure it out].
I did call back to apologize again a few minutes later.
Me: "I am so sorry for my flippant comments I made earlier. I didn't mean to offend you, my brain just works faster than my mouth. I know the entire office is going through shock and morning, and I didn't intend to make it worse."
So, how was your day :)
Today was a good [bad] example:
I had this appointment with this guy for two weeks but 2 hours before the appointment, his secretary calls to cancel. I've been up since 4 am [I can't rest when something is on my mind] making all of the last minute preparations as well as a few distractions [too many self inflicted projects] and well, I was upset so I called back:
Me: "You mean after making this appointment two weeks ago you cancel just 2 hours before the set time?"
Her: "We didn't know the owner was going to die today"
Me: My mind had already turned several different directions. My first thought was I was acting like a jerk when there was obviously an upsetting situation going on in the office. Second thought, I have got to reverse my reaction. I know, how about some levity. Third thought, instantly a series of jokes filled my head. Remember the one about where management post valid excuses for missing work? 'We need at least two weeks prior notification for valid bereavement time off for immediate family members, one week if the death is yourself'. All of this took place before she finished with her sentence. My reply:
"Didn't he give you at least a weeks notice prior to his death?"
If I could reach through my cell phone and pull back the words, I would of tried. Maybe I could of if it was a land line [cord I could grab].
Her: "We appreciate your sensitivity"
Instantly, I started apologizing.
I was walking around the building [big building - think better when I'm moving] when this happen, then I sat down for a few seconds, not remembering the rain storm that just took place a few hours before that. Wet seat. Not only did I feel like one, I looked like one [figure it out].
I did call back to apologize again a few minutes later.
Me: "I am so sorry for my flippant comments I made earlier. I didn't mean to offend you, my brain just works faster than my mouth. I know the entire office is going through shock and morning, and I didn't intend to make it worse."
So, how was your day :)