View Full Version : I am the smallest pig in the poke


sublyp
07-12-08, 01:09 AM
I'm just now realizing that people dislike me. At work and out, General dislike and animosity.

I just got a job at a copy center. I'm supposed to be learning how to use the printers, but every question I ask, I get rolling eyes, and annoyed looks from everyone. Sandra is a girl I work with, she does nothing but chat about how drunk she was last night while driving in a friends car, and can't remember any of the details but it was crazy man. Not with me of course, but with another employee, Lynn, who is usually very nice. And sometimes in front of old lady customers.

If I have trouble on the computer, with it's 1998 third party software, and ask her a question, she literally pushes me aside, punches a bunch of buttons real quick and leaves without saying a word. And then she and Lynn share a little knowing glance. When I went off on brake they were talking in low voices and looking over at me like they're back in high school. I'm not aggressive towards anyone, I may not do my job well, and I screw up a lot, but I don't talk about anyone behind there back. I respect people, I'm very easy to get along with. If someone messes up I understand that it's a job and I don't give it a second thought! These people actually dislike you as a person if you mess up at work, like it's their whole life.

Next week Lynn is leaving for a while, and I'm going to get fired for being a terrible nervous button smashing employee while Sandra sneers at me from behind. Today she was standing around doing nothing, and I asked her how she did certain kind of print. She groans out loud like I told her to stay the whole weekend, and stomps over to me, and starts angrily pushing buttons and talking loud to me like I was an idiot. The only question I've ever directly asked her! I should have told her Nevermind, or, "Sorry Sandra I wont ask you a question ever again and I'll just wait until there's a line and I'll page you while your busy and on the phone." My jaw dropped, but I didn't say anything.

Maybe I should have, but if this person has just decided they don't like me, I'm not going to make it worse by starting something. So I'll just let her treat me like crap and talk about me to other people. No one tells me what they really think round here. Lynn tells me I'm doing a fine job, and It's the manager who has to tell me her complaints about me. My manager comes around every so often to witness me making a mistake. I got pulled aside and was told that I should know the printers by now, and it "scares" him how I don't seem to care about my job. What am I supposed to say?? Anything I could say about Sandra would just make things worse.

It's basically middle school. Everyone is immature and unprofessional and dumb and drunk.

DeloresMelon
07-12-08, 10:01 AM
I have found, in my 33 years (and 11 months) that people will continue to take advantage of you, disrespect you, and generally behave like jerks to you as long as you let them.

Unfortunately you've found employment in an establishment that (from your post) has hired morons before you came along. The bad news is, the fact they are so ignorant leads me to believe they are free to get away with their behavior because no one is stopping them, and you being the new gal, you're the first likely candidate to go.

The good news is, you can and should speak up. The next time she gets in her huff, point it out to her. Explain to her that while you're very sorry to have interrupted her important task, you would actually like to learn to do your job properly and unless she has a better way for you to magically upload the information into your brain, perhaps she could take 2 minutes to explain what it is she did to fix a problem, or how she does something so you can LEARN.

I have had countless experiences where I'm needing the services of a customer service rep and their attitude is just ridiculous. Most likely it's habit for them. I've made a habit of my own of just saying "I'm sorry I had to interrupt you, but I didn't see any other way of purchasing this". Or, "I'm sorry, you must be having a rough day". My favorite " I'll wait while you finish your conversation (with someone standing near me), and then you can ring me up". This usually annoys both parties, but it gets my point across. I try to say it loud enough if I think a higher up is nearby.

Granted, I only see these people on a short term basis, I don't have to work with them, but they immediately change their attitude. They may not like being called out for being a jerk, but they certainly are more aware that they were not being very "customer service oriented".

If these people behave this way with you, I'm sure it's no different than the way they interact with customers. The less people speak up about being treated badly, the more the offenders are going to do it.

DeloresMelon
07-12-08, 10:04 AM
I forgot to add, this has absolutely no bearing on your "likability". These people are idiots. And hardly a valid gauge for judging your character. I personally feel you've earned 3 brownie points in the character department simply for acknowledging the stupidity that's running amok around you.

and_from_sages
07-12-08, 02:46 PM
I forgot to add, this has absolutely no bearing on your "likability". These people are idiots. And hardly a valid gauge for judging your character. I personally feel you've earned 3 brownie points in the character department simply for acknowledging the stupidity that's running amok around you.


Exactly! I like you already!

Do not tolerate any more bad treatment from these ogres. Just call them out in a nice way. Right now, there are no consequences for their actions. There is no motivation for them to stop. If you call them out in a nice way, EVERY TIME, that will change.

"I'm sorry you are frustrated. Maybe if you could explain it to me, I would learn on my own and not have to bother you?"

sublyp
07-12-08, 10:32 PM
hmm your right, I should speak up.

I was with her today actually. She got on my nerves and I said something like, "oh stop it" under my breath, to which I got nice, "Excuse you??" back.

It's going to be a smackdown. I'm just so used to ignoring these kinds of people, but I'll try to be more assertive (without starting a fight). I have to go to some kind of "meeting" tomorrow, so that might be interesting.


I have had countless experiences where I'm needing the services of a customer service rep and their attitude is just ridiculous. Most likely it's habit for them. I've made a habit of my own of just saying "I'm sorry I had to interrupt you, but I didn't see any other way of purchasing this". Or, "I'm sorry, you must be having a rough day". My favorite " I'll wait while you finish your conversation (with someone standing near me), and then you can ring me up". This usually annoys both parties, but it gets my point across. I try to say it loud enough if I think a higher up is nearby.


What's ridiculous is I've seen the other side of this, and that employee will than turn back around and talk about the rude annoying customer they just had to deal with.

DeloresMelon
07-13-08, 11:03 PM
you could always say, "ok either show me how to do this without being rude, or I get fired and you get to do my job and yours again."

I cannot stand people that have nothing else better to do than just be jerks.